Step 1: Review Warranty and Contact Technical Support
Review the Warranty to determine coverage and contact Kyocera's Phone Technical Support for troubleshooting.
Step 2: Contact your Wireless Service Provider for Support
If you have already contacted Kyocera's Phone Technical Support for troubleshooting, please see the below instructions.
Your carrier has established processes to quickly address a problem with your phone. Your options with your carrier may include the use of a loaner phone or even an advanced replacement or over the counter exchange. Please contact your carrier directly for the quickest handling of your phone repair.
Bell Mobility
bell.ca
Telus
telus.com